Payment policy
How quotes, invoices, payment plans and payment methods work.
We keep payments simple and transparent for every service: GoHighLevel builds, websites, TikTok marketing and support. You get a fixed quote before any work starts, and you never pay for anything you didn't agree to.
Quotes
After you send your brief, we send a written fixed quote that lists exactly what's included: pages, features, revisions and timeline. Quotes are valid for 30 days. Work that isn't in the quote is only added after you approve a separate price.
Free previews and consultations
Strategy calls, account audits and website previews are free, with no obligation to buy.
Payment options
When you pay online, you choose how to pay:
- In full: pay the whole amount today.
- Half now, half on delivery: pay 50% to start. The remaining 50% is due when we deliver your finished project.
- Instalments: 2 to 4 smaller payments (weekly, every 2 or 3 weeks, or monthly), all completed within 45 days of your first payment.
Your project starts after your first payment. Your client dashboard shows your payment schedule and reminds you when a payment is due. Finished files, downloads and your live website are released once you've paid in full. If a payment is overdue, work may pause until it's paid.
For larger projects we can agree payments in stages (milestones), written into your quote. Monthly services, such as TikTok marketing and support retainers, are paid at the start of each month.
How to pay
We accept bank transfer to accounts in Nigeria, the UK and the USA, and payment through Payoneer, Cleva and Wise. The payment details are on your invoice. Prices are shown in your currency on our pricing page. Nigerian clients can be invoiced in naira (₦); other clients in pounds (£) or US dollars ($). Please confirm payment details with us directly before sending money, and never pay into an account that isn't on your official invoice.
Card payments and your authorisation
Card and bank payments are processed securely by Paystack. We never see or store your card details, and nothing is ever charged automatically: every payment, including each instalment, needs you to tick an authorisation box for that exact amount and approve it with your bank. Your bank notification and statement will show the payment from Vix Assist (via Paystack). Cards from outside Nigeria are charged in naira and converted by your bank.
Invoices
Invoices are due within 7 days. If a payment is late, we pause work until it arrives, and the delivery date moves by the same amount of time.
Third-party costs
Your GoHighLevel subscription is paid directly to HighLevel, so you always own the account. Your domain name, hosting, phone numbers, SMS and email credits, ad spend, premium plugins and other third-party services are also paid separately or listed in your quote. They're registered in your name wherever possible, so you own them. Most renew every year, and we remind you before renewal.
Ownership
Once the final payment is made, everything we build (automations, snapshots, websites, designs and files) belongs to you.
Questions
Email [email protected] or message us on WhatsApp.